Returns & Exchanges
At Maman Retail & E-Comm, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your peace of mind.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing